At SoJan, we’re committed to getting your curated Korean fashion, beauty, and lifestyle products to you quickly, safely, and reliably. Every order is carefully packed and shipped with care, so your items arrive in perfect condition.
Free Standard Shipping within Australia on orders over $300 – estimated delivery 3–7 business days after shipment.
For orders under $300, a flat rate of $15 applies across Australia.
Express Delivery is also available at checkout – receive your items in 1–2 business days after shipment.
The predicted shipment date for each product is clearly stated on its product page. Please refer to this date when planning for delivery, as it reflects when the courier will pick up your item.
All orders are sent with tracked delivery, which requires a signature on delivery for added security.
Once your order ships, you will receive an order confirmation email with your tracking number. Please check your email to monitor your shipment every step of the way.
If you have any questions about shopping and ordering, get quick and easy help via our Live Chat (on the bottom right of the screen). Alternatively, you may email us at support@sojan.com.au.
Our dedicated team is ready to assist you with prompt and personalised support, ensuring your SoJan experience is seamless and stress-free.
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